Cancellation Policy

Orders that have not been shipped can be cancelled by logging into your The Souled Store account, clicking ‘Orders’ and then ‘Cancel Order’.
If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.

If you’re not satisfied with the product quality or the comfort we give 100% money back

Easy 15 days return & exchange available, Refund will be processed after product reaches us.

You can pay by cash or card at the time of delivery